Contact
Talk to a person.
One inbox, read by the people who build Sloan. Usually a reply the same day.
What it's about
Support
Something isn't working, a document came out wrong, or you have a question about your search or your account.
Include the role or search you were looking at and we can usually see it straight away.
A score that looked wrong
The most useful mail we get. If Sloan ranked something oddly, tell us which posting and what it missed.
A link to the posting is worth a thousand words.
A board we should add
If your field posts somewhere we don't sweep yet, that's a gap worth closing — send it over.
Niche and regional boards are genuinely welcome.
Press & partnerships
Writing about us, or want to work together. We'll point you at a person rather than a form.
Deadlines respected — say when you need it by.
When you'll hear back
A small team, answering its own mail.
There's no ticket number and no chatbot in front of us. That means the reply is from someone who can actually fix it — and that we're honest about hours.
- Same day
Most messages
Weekdays, US hours. The inbox is read by the people who build Sloan, not a tier-one queue.
- Next weekday
Weekends and evenings
We do read them. We just don't pretend to answer at 2am.
- No script
Escalation
There is no escalation path because there is no one to escalate past. You're already talking to us.
Faster than writing
Some of it's already answered.
Getting started, how matching works, what happens to your CV, cancelling — all written down, no wait.